May 2010 Newsletter
Although we're proud of our service and support,
is something unique. It's more providing excellent choices,
making sure your order or your repairs are ready when promised and
standing behind our sales.
Customer Care is more about getting to know our
customers, understanding their unique circumstances, and taking
customer service to a whole new level. We want our customers to feel
like part of The Prospector family.
difference between Customer Service and Customer Care is the
difference between being good and being legendary!
Our newsletters are one way we can stay in touch with our
customers as well as an avenue for sharing valuable information
about jewelry, promotions, and occasionally inform you of community
activities. They include tips that will help you understand
"jeweler's lingo" making it easier to compare your options,
will teach you how to care for your jewelry, and may share
interesting facts about specific holidays.
Whether your already a loyal Prospector customer, or you've recently discovered
encourage you to visit the links on the right to see previous
editions of our Newsletters. If you have an idea you'd like us to address in a future
newsletter, we welcome your input.
to submit content recommendations for our Newsletters or to be added
to our distribution list. (We respect your privacy.
Your email address will NEVER be shared.)