Home About Us Our Jewelry Knowledge is Key Birthstones Contact Us Customer Care

Customer Care                               

Keeping it Clean!
January 2009 Newsletter


May 2010 Newsletter



Although we're proud of our service and support, Customer Care is something unique. It's more providing excellent choices, making sure your order or your repairs are ready when promised and standing behind our sales. Customer Care is more about getting to know our customers, understanding their unique circumstances, and taking customer service to a whole new level. We want our customers to feel like part of The Prospector family.

The difference between Customer Service and Customer Care is the difference between being good and being legendary!

Our newsletters are one way we can stay in touch with our customers as well as an avenue for sharing valuable information about jewelry, promotions, and occasionally inform you of community activities. They include tips that will help you understand "jeweler's lingo"  making it easier to compare your options, will teach you how to care for your jewelry, and may share interesting facts about specific holidays.

Whether your already a loyal Prospector customer, or you've recently discovered us, we encourage you to visit the links on the right to see previous editions of our Newsletters. If you have an idea you'd like us to address in a future newsletter, we welcome your input.

Please contact CustomerCare@ProspectorJewelers.com to submit content recommendations for our Newsletters or to be added to our distribution list. (We respect your privacy. Your email address will NEVER be shared.)




The Prospector Jewelers
1514 Cove Lane Road
Martinsburg, PA 16662



Tuesday - Friday 10:00am-4:00pm
Saturday 10:00am-2:00pm

Our storefront remains closed for the safety of our community, however, we are working remotely and remain available to meet your needs. If you wish to make a purchase or need a repair, please call us at 814-793-4479 and leave a message.

 Prospector Jewelers Logo



Copyright 1985-2010 prospectorjewelers.com. All rights reserved.
Web design by MGMpartners.com

Site Map
It is the policy of the website owner to remove any copyright infringements.
If you believe an infringing work as been posted, please notify the webmaster.