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Customer Care                               

Keeping it Clean!
January 2009 Newsletter

 

The MOST PRECIOUS
STONE On EARTH
May 2010 Newsletter

 

 

Although we're proud of our service and support, Customer Care is something unique. It's more providing excellent choices, making sure your order or your repairs are ready when promised and standing behind our sales. Customer Care is more about getting to know our customers, understanding their unique circumstances, and taking customer service to a whole new level. We want our customers to feel like part of The Prospector family.

The difference between Customer Service and Customer Care is the difference between being good and being legendary!

Our newsletters are one way we can stay in touch with our customers as well as an avenue for sharing valuable information about jewelry, promotions, and occasionally inform you of community activities. They include tips that will help you understand "jeweler's lingo"  making it easier to compare your options, will teach you how to care for your jewelry, and may share interesting facts about specific holidays.

Whether your already a loyal Prospector customer, or you've recently discovered us, we encourage you to visit the links on the right to see previous editions of our Newsletters. If you have an idea you'd like us to address in a future newsletter, we welcome your input.

Please contact CustomerCare@ProspectorJewelers.com to submit content recommendations for our Newsletters or to be added to our distribution list. (We respect your privacy. Your email address will NEVER be shared.)

 

 

The Prospector Jewelers
1514 Cove Lane Road
Martinsburg, PA 16662
814-793-4479 Fax: 814-793-4808

 
 

 

Monday - Friday 10:00am-5:00pm
Saturday 10:00am-3:30pm
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